Operations · Forward deployed engineering · Salesforce architecture
Straight lines for growing businesses.
I spent nearly ten years inside one of the fastest-growing aviation parts suppliers in the world, from first employee to Partner & COO, as it grew to $460M in revenue. Now I help founder-led companies build operations and systems that hold up as they scale.
Based in Chicago. Working with growing companies remotely and on site.
First employee to Partner & COO
Nearly ten years of growth, from the inside.
- $460MAnnual revenue, built from zero
- 500+People, up from a team of 3
- 12Countries
- 7Warehouses opened in the U.S. and UK
Along the way, the company earned 7× Inc. 5000 · 5× Financial Times Fastest Growing Companies · 5× Crain's Fast 50 · 4× 145 Top Shop · Inc. Best Workplaces
The problem
Growth breaks operations before it breaks anything else.
Most founder-led companies hit the same wall as they grow. I've been inside it, and I've fixed it.
Spreadsheets run the business
Critical numbers live in files only one person understands.
Systems nobody fully trusts
The ERP or Salesforce setup grew piece by piece, and the reports don't match reality.
Everything runs through the founder
Decisions wait on you because the process isn't written down anywhere.
Services
Three ways I can help.
Operations consulting
Processes, warehousing, finance operations and planning that keep up as you grow.
Operations consulting →Forward deployed engineering
I embed with your team, learn how the work really gets done, and build the fix alongside them.
Forward deployed engineering →Salesforce architecture
Data models, integrations and managed packages, designed by someone who ran a business on them.
Salesforce architecture →Aviation
Running an aviation business on Salesforce? So did I.
From warehouse floors to quality and repairs, I've lived the processes your system is meant to support. So it gets built around how your business actually works.
Who I work with
- Aviation parts distributors
- MROs and repair stations
- Aviation logistics
- Any growing company on Salesforce
How it works
From first call to a system your team owns.
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Step 1
Talk
A 30-minute call about where things are straining.
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Step 2
Diagnose
I map how the work actually flows and pinpoint what's out of true.
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Step 3
Build
I work alongside your team on the fix: process, systems, Salesforce.
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Step 4
Hand off
Your team owns it, with documentation and training.